Pana's Quad County Hospice SHP recognized

Quad County Hospice in Pana has been recognized by Strategic Healthcare Programs (SHP) as a “premier performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 5 percent of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care.

The 2022 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,750 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve,” said Kevin Vogel, president of SHP.

“Managing the needs of a loved one with a life-limiting illness is a very complicated and stressful situation,” Tom Culberson, director of Quad County Hospice stated.

“I am immensely proud of our hospice team. The compassionate care they provide for both the patient and the family and caregivers are second to none. The results of our customer satisfaction scores are a testament to the top-ranking care we provide. We are proud to be your neighborhood choice for hospice.”