New Metro East kiosk for FOID/concealed carry

The Illinois State Police (ISP) recently opened its fourth Firearm Owners Identification (FOID) Kiosk to help Illinoisans apply for and update their FOID card and Concealed Carry License (CCL). The Metro East now has a kiosk located in District 11 headquarters to assist individuals without access to online devices (computer, smart phone, tablet) or who are experiencing difficulties online. Illinois residents can visit one of four kiosks around the state to receive one-on-one assistance.

“The Illinois State Police has worked diligently to improve FOID and CCL customer service by setting up kiosk locations where people can get in-person assistance, and by working to eliminate backlogs,” said ISP Director Brendan F. Kelly. “Currently, ISP is able to process all new applications within the state-mandated time frames.”

The location is District 11, 1100 Eastport Plaza in Collinsville. Regular hours are Monday-Friday, 8:30 a.m.-12 noon and 1-4:30 p.m.

The following is a list of services these kiosks provide:

• Assistance with submitting name/address changes, renewals, and new applications online

• Taking a photo and uploading it to the application

• Assistance with correcting rejected applications

A publicly accessible computer will be available to complete online applications and make updates to existing accounts.

Due to the extended time it takes for kiosk representatives to assist people with submitting applications online, customers may be asked to return at a different time.